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    Important

    Please note that the e-mails sent to you from this office are addressed to you personally. It is prohibited to reprint or make secondary use of part or all of the contents of the e-mail on bulletin boards, blogs, SNS, etc. on the Internet without our permission. We read the e-mails sent by our customers during our business hours only. Business hours: 10:00-18:00 on weekdays (except Saturdays, Sundays, national holidays, and year-end and New Year holidays)

    Depending on the content of your inquiry, it may take some time for us to reply or we may not be able to answer your question. We apologize for any inconvenience this may cause.
    ※We will not respond to any inquiries regarding the selection status or results of the audition.

    Depending on the content of your inquiry, we may be able to respond directly to you from a company that is not part of the Sony Music Group.
    Please be aware of this in advance.

    About the use of your personal information

    • Please read this page together with your guardian if you are a 13-year old.

    • Sony Music Entertainment (Japan) Inc. will use the personal information provided by customers on this page only for the purpose of replying to customers and will not use it for any other purpose.　We will take all necessary measures to protect the personal information you provide from leakage, loss, or unauthorized access.

    • The Company may outsource the processing of personal information to other companies in order to perform tasks related to the above purposes.

    • We will take responsibility for disposing of the personal information in a non-recyclable form as soon as it has been used for the above purposes.

    • We will take responsibility for disposing of the personal information in a non-recyclable form as soon as it has been used for the above purposes.

    • Our privacy policy can be found here